PLEASE READ THIS PRIVACY POLICY AND THE ACCOMPANYING USER AGREEMENT CAREFULLY BEFORE USING THIS SITE.

REDROLLER.COM PRIVACY POLICY:

Here at RedRoller, Inc. (”RedRoller”), your privacy is extremely important to us, and as a RedRoller.com Subscriber, you are in complete control of the information you provide to us. Because we gather certain types of information about our Subscribers, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. RedRoller takes the privacy of your personal information very seriously and will use your information only in accordance with the terms set forth in this Privacy Policy. Please note that RedRoller reviews this policy from time to time, and we may make changes to this policy in accordance with that review. Please bookmark this page and review it periodically to ensure that you are always referencing the most current version of this policy.

INFORMATION WE COLLECT AND HOW WE USE IT:

SUBSCRIPTION:

In order to use RedRoller.com, you must first create an account with us, including a unique username and password, and subscribe to our service. During the sign-up process you are required to give us your contact information, including your name, address, telephone number, and e-mail address, as well as a password hint to help you remember your password. You must also provide credit card and other billing related information, including Carrier account numbers, for payments at sign-up. We use this information to establish your personal identification and bill you for services from RedRoller.com. In addition, we may contact you for customer service, if necessary, and to solicit feedback to make product improvements to RedRoller. Your e-mail address is collected to send you an e-mail message confirming your Subscription and each shipment or other purchase you process on RedRoller.com. You will also receive two additional e-mails upon signing up to inform you of features and benefits on RedRoller.com and tips and advice. As a Subscriber you will also occasionally receive updates from us about new features and services available on RedRoller.com, special offers and other news from RedRoller. You may always decline to receive these e-mail messages. Please see our opt-out policy described below.

OTHER POINTS WHERE WE COLLECT YOUR INFORMATION:

RedRoller is the sole owner of the information collected on RedRoller.com, and RedRoller collects personally identifiable information from our Subscribers at several different points on our website.

PROCESSING SHIPMENTS:

When you process shipments on RedRoller.com, we request certain personally identifiable information from you in order to process your order. We also use the credit card or other billing information you have provided to direct the underlying Carrier to bill you for the services you order. We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use the information provided in your Subscriber profile to contact you.

SUBSCRIBER PROFILE AND ADDRESS BOOK:

RedRoller.com Subscribers can choose to provide RedRoller with additional credit cards and other billing and payment information, ship from addresses, personal address books, and other personal information. This information is primarily used to assist members in processing shipments quickly without having to type in the same information repeatedly. In addition, we store information that we collect through cookies and log files to create a profile of your preferences. We tie your personally identifiable information and your purchasing history to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.

SURVEYS AND/OR CONTESTS:

RedRoller values opinions and comments from our Subscribers, and we frequently conduct online surveys. Typically, the information is collected and evaluated to make improvements to RedRoller.com, including developing new features and services as well as improving existing content, features and services. Survey participants are anonymous unless otherwise stated in the survey. In addition, from time to time, RedRoller may provide you the opportunity to participate in contests on our site. If you participate in either a survey or contest on RedRoller.com, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary, and you therefore have a choice whether or not to disclose this information. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

USAGE TRACKING:

RedRoller.com tracks user traffic patterns throughout all of our sites. We do not, however, correlate this information with data about individual Subscribers. RedRoller may break down overall usage statistics according to each user's domain name and browser type by reading this information from the browser string (information contained in every user's browser).

COOKIES:

A cookie is a small text file that is stored on a Subscriber's computer for record-keeping purposes, and, in order to use RedRoller.com, you must have cookies enabled on your web browser. RedRoller uses cookies primarily to track your activity on RedRoller.com. We use this information for customer service purposes and to improve our services. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's help file.

IP ADDRESSES:

RedRoller collects Internet Protocol (”IP”) addresses to help diagnose problems with our servers and for system administration and fraud-detection purposes. Please be aware that we have links to other websites on our site that may collect personally identifiable information about you. This Privacy Policy does not cover the information practices or policies of such websites.

CHILDREN:

Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting and obtaining parental consent prior thereto.

TRACKING GIFS:

Our third-party advertising partner(s) employ a software technology called tracking gifs that help us better manage content on our site by informing us what content is effective. Tracking gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Internet users. In contrast to cookies, which are stored on a user's computer hard drive, tracking gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by tracking gifs to our Subscribers personally identifiable information.

LOG FILES:

As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual Subscribers, to analyze trends, administer the site, track users' movements around the site, and gather demographic information about our Subscriber base as a whole. We do not link this automatically collected data to personally identifiable information.

EBAY ACCOUNT INFORMATION:

RedRoller.com is an eBay Compatible Application, and RedRoller collects and stores eBay usernames and tokens that are generated to communicate with eBay's Application Programming Interfaces (APIs). RedRoller also collects any relevant shipping information including: Destination Address, Package Type, Weight, Dimensions, Item and Transaction IDs, and Carrier Shipping Prices. Your election to enable this eBay functionality on RedRoller.com is entirely voluntary, and at no time do RedRoller or our employees have access to your eBay account information. Please visit www.ebay.com if you have any eBay account related questions.

COMMUNICATIONS FROM THE SITE:

SPECIAL OFFERS AND UPDATES:

We will occasionally send you information on products, services, special deals and promotions. You may opt-in to these emails during subscription sign-up or in your Subscriber profile on the Account page. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the Choice and Opt-out section below.

NEWSLETTERS:

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the Choice and Opt-out section below.

SERVICE-RELATED ANNOUNCEMENTS:

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account by contacting customercare@redroller.com.

CUSTOMER SERVICE:

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

CHOICE AND OPT-OUT:

We provide you the opportunity to opt-out of having your personally identifiable information used for certain purposes. Of course, if you would rather not receive communications from us, please contact us at customercare@redroller.com. RedRoller reserves the right to limit Subscription services to those who will accept e-mails. Members will be notified via e-mail prior to any actions taken.

INFORMATION SHARING WITH THIRD PARTIES:

We share personally identifiable information when you purchase products and services through RedRoller.com. When you process shipments on RedRoller.com, we provide information about you to the Carrier and to any other involved third party (such as an insurance provider) to ensure the successful fulfillment of your shipping order. You will be notified when your personal information is collected by any third party that is not our affiliate/agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. We do not sell individual customer names or other private profile information to third parties and have no intention of doing so in the future. In addition to the circumstances described above, RedRoller may disclose Subscriber information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good-faith belief that disclosure is otherwise necessary or advisable to protect the rights or properties of RedRoller or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

LINKS TO OTHER SITES:

This website contains links to other sites that are not owned or controlled by RedRoller. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies only to information collected on RedRoller.com.

ACCESSING AND UPDATING YOUR INFORMATION:

At any time, you can view and/or update your personal profile which includes subscription information and preferences via the Account page on Redroller.com. If you no longer desire our service, contact customercare@redroller.com. to deactivate your account.

SECURITY AND PROTECTING YOUR PRIVACY:

Protecting your private information is extremely important to us. When you enter sensitive information (such as your credit card number) on our subscription or purchase forms, we encrypt that information using secure sockets layer technology (”SSL”). SSL is a proven secure communication protocol that lets your browser automatically encrypt, or scramble, data before you send it to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Please note, however, that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

HOW REDROLLER MAY CHANGE THIS PRIVACY POLICY:

Any material changes in the way RedRoller uses personal information will be described in future versions of this Privacy Policy, with the date of those changes clearly noted on the first page. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Of course, you may always submit concerns regarding our Privacy Policy or our privacy practices to customercare@redroller.com. Please reference the Privacy Policy in your subject line.

LEGAL DISCLAIMER:

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal.

CONTACT US

If you have any questions or suggestions regarding our Privacy Policy, please contact us via the Help page or e-mail customercare@redroller.com.